Refund Policy

We have a 15 day return policy, which means you have 15 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@obnoxioussupplyco.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Please note, you, the customer, will be responsible for shipping costs for returned and or exchanged items. 
You can always contact us for any return question at info@obnoxioussupplyco.com.

Damages and issues
Please inspect your order upon reception and contact us at info@obnoxioussupplyco.com immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please include photos of the damaged or wrong item along with your order number to further evaluate and resolve the issue.

 

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Changes to Orders
No changes/cancellations to orders can be made after 24 hours from purchase. If there is an error regarding a shipping address please contact customer support as soon as possible at info@obnoxioussupplyco.com to help resolve this for you.